Licensing for Power Virtual Agents
This whole
topic includes details about Power Virtual Agents Licensing.
Power
Virtual Agent is available in the US Government Community Cloud (GCC)
plan. There’s an update the GCC High Plan is estimated to be available
by the end of 2021.
Power Virtual Agents for Microsoft Teams plan
Power Virtual Agents for Microsoft Teams enables customers to
build conversational interfaces within Microsoft Teams. The chatbots can use
data stored in Microsoft Dataverse for Teams or many other sources using the
supplied standard connectors.
Power Virtual Agents app in Microsoft Teams are
available as part of select Microsoft 365 subscriptions with Microsoft Power
Platform and Microsoft Teams capabilities, excluding plans for US government
environments (GCC, GCC High, and DoD) and EDU A1 and SUB SKUs.
This table compares key capabilities in the
Power Virtual Agents for Microsoft Teams plan, which is available in select
Microsoft 365 subscriptions, against the standalone Power Virtual Agents
subscription.
Capability |
Select Microsoft 365 Subscription |
Power Virtual Agent Subscription |
Deploy bot to channels |
Microsoft Teams |
Any channel support by Power Virtual Agents |
Power Automate Connectors |
Standard connectors available for flows trigger from power
Virtual Agents. |
Premium connectors available for flows triggered from Power
Virtual Agents. |
Web Security |
Secure access enabled by default, no ability to generate
secrets to enable secure access |
Ability to generate secrets and turn on or off secure access
as wanted by the bot author |
Use Microsoft Bot Framework Skills |
Not Available |
Ability to extend Power Virtual Agents bots with Microsoft Bot
Framework skills |
Integrated Microsoft Bot Framework dialogues |
Not available |
Develop custom dialogs With Bot Framework Composer |
Hand off bot Conversation to a live agent |
Not available |
Trigger hand-off to a live agent |
Upgrading Your License
To access the full range of Power Virtual Agents capabilities,
you need to upgrade your plan to a standalone Power Virtual Agents
subscription. After you upgrade your license, you can continue using the same
bot in the same environment. Capabilities that were previously only available
in a standalone license will now be available.
You can upgrade from within the Power Virtual Agents app for
Microsoft Teams when prompted, as in the following example when publishing to
other channels:
You can also Start 60 days Trail of Power Virtual Agent to try out all the capabilities. You'll be prompted to sign up for a trial if you try to create a bot without a license.
Stand Loan Power Virtual Agents Subscription
The standalone Power Virtual Agents subscription allows you to build chatbots on any supported channel and connect to any data using premium connectors. You can obtain a standalone Power Virtual Agents subscription from the Microsoft 365 admin center.
Other Subscription that included in Power Virtual Agent
Entitlements for Power Virtual Agents are included in Digital Messaging and Chat add ons for Dynamics 365 Customer Service.
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