Subject: Dynamics 365 CRM Portals - Supported Features between the Portals
Most of the people getting confused when configuring the CRM Portals. which type of the portal should take.
In D365 Portals, we have 5 types of websites.
1. Customer Self- Serve portal
2. Partner Portal
3.Employee Self- Service Portal
4. Community Portal
5. Custom Portal
Here I listed the Features difference among these five websites
Most of the people getting confused when configuring the CRM Portals. which type of the portal should take.
In D365 Portals, we have 5 types of websites.
1. Customer Self- Serve portal
2. Partner Portal
3.Employee Self- Service Portal
4. Community Portal
5. Custom Portal
Here I listed the Features difference among these five websites
Features
|
Customer Self-Service
Portal
|
Partner Portal
|
Employee Self-Service
Portal
|
Community Portal
|
Custom Portal
|
World Ready
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Multi-Language Support
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Portal Administration
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Customization and
Extensibility
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Theming
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Content Management
|
Yes
|
|
Yes
|
Yes
|
|
Knowledge Management
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Support/Case Management
|
Yes
|
|
Yes
|
Yes
|
|
Forums
|
Yes
|
|
Yes
|
Yes
|
|
Faceted Search
|
Yes
|
|
Yes
|
|
|
Profile Management
|
Yes
|
|
Yes
|
|
|
Subscribe to Forum Thread
|
Yes
|
|
Yes
|
|
|
Comments
|
Yes
|
|
Yes
|
Yes
|
|
Azure AD Authentication
|
|
|
Yes
|
|
|
Ideas
|
|
|
|
Yes
|
|
Blogs
|
|
|
|
Yes
|
|
Project Service
Automation Integration
|
|
Yes
|
|
|
|
Field Service Integration
|
|
Yes
|
|
|
|
Partner
|
|
Yes
|
|
|
|
Portal Base
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Portal Workflows
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Web Notifications
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Microsoft Identity
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Identity Workflows
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Web Forms
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Feedback
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
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