Summary: Microsoft Dynamics CRM 2013 Certifications dumps.
Exam Code:MB2-700
Exam Name:Microsoft Dynamics CRM 2013 Applications
QUESTION 1
Which service schedule component should you use to measure skill levels?
A. resource group
B. resources
C. capacity planning
D. selection rule
Correct Answer: C
QUESTION 2
When you qualify a lead, which two records will also be created?(Choose TWO)
A. Account
B. Contract
C. Campaign Response
D. Opportunity
E. Contact
Correct Answer: DE
QUESTION 3
You are adding resources to a resource group. Which three resource types can you add? (Choose Three)
A. facility
B. business unit
C. resource group
D. name
E. users
Correct Answer: ACE
QUESTION 4
What role do keywords play in the Knowledge Base?
A. Keywords are only used to manage the Knowledge Base.
B. Keywords relate similar cases to each other
C. Keywords are used to search for articles.
D. Keywords define the subject tree.
Correct Answer: C
QUESTION 5
You schedule time off for a resource in Microsoft Dynamics CRM. How are the affected days displayed in
the service calendar?
A. as a red block
B. as a green block
C. as a blue block
D. as an orange block
Correct Answer: A
QUESTION 6
A user reports that he cannot delete a Knowledge Base article template. You need to ensure that the user
can delete the template.
What should you do?
A. Delete all articles associated with the article template.
B. Unpublish the article template.
C. Ensure that the user has the Delete Article permission enabled.
D. Deactivate the article template.
Correct Answer: A
QUESTION 7
A company has resellers who purchase routine support cases at no cost. A reseller plans to purchase
additional support cases at a cost.
What should you create?
A. An incident-based template
B. A time-based template
C. A contract template
D. A contract allotment
Correct Answer: A
QUESTION 8
Which action is possible directly from the All Contracts view?
A. Delete an active contract by using the Delete button.
B. Delete a canceled contract by using the Delete button.
C. Set an on-hold contract to Active by using the Release Contract button.
D. Set an on-hold contract to Active by using the Activate button.
Correct Answer: D
QUESTION 9
In which two circumstances does the autosave process save changes to Lead records?(Choose TWO)
A. When a user exits a changed record
B. Every 30 seconds
C. When a user creates the record
D. Every 120 seconds
E. Every time a user moves the focus out of an edited field
Correct Answer: AB
QUESTION 10
You need to edit a Quote.
Which quote status will allow you to make changes to the Quote?
A. Open
B. Active
C. Revise
D. Draft
Correct Answer: D
Related Topics:
MB2-700 Microsoft Dynamics CRM 2013 Certifications dumps 2
MB2-700 Microsoft Dynamics CRM 2013 Certifications dumps 3
Exam Code:MB2-700
Exam Name:Microsoft Dynamics CRM 2013 Applications
QUESTION 1
Which service schedule component should you use to measure skill levels?
A. resource group
B. resources
C. capacity planning
D. selection rule
Correct Answer: C
QUESTION 2
When you qualify a lead, which two records will also be created?(Choose TWO)
A. Account
B. Contract
C. Campaign Response
D. Opportunity
E. Contact
Correct Answer: DE
QUESTION 3
You are adding resources to a resource group. Which three resource types can you add? (Choose Three)
A. facility
B. business unit
C. resource group
D. name
E. users
Correct Answer: ACE
QUESTION 4
What role do keywords play in the Knowledge Base?
A. Keywords are only used to manage the Knowledge Base.
B. Keywords relate similar cases to each other
C. Keywords are used to search for articles.
D. Keywords define the subject tree.
Correct Answer: C
QUESTION 5
You schedule time off for a resource in Microsoft Dynamics CRM. How are the affected days displayed in
the service calendar?
A. as a red block
B. as a green block
C. as a blue block
D. as an orange block
Correct Answer: A
QUESTION 6
A user reports that he cannot delete a Knowledge Base article template. You need to ensure that the user
can delete the template.
What should you do?
A. Delete all articles associated with the article template.
B. Unpublish the article template.
C. Ensure that the user has the Delete Article permission enabled.
D. Deactivate the article template.
Correct Answer: A
QUESTION 7
A company has resellers who purchase routine support cases at no cost. A reseller plans to purchase
additional support cases at a cost.
What should you create?
A. An incident-based template
B. A time-based template
C. A contract template
D. A contract allotment
Correct Answer: A
QUESTION 8
Which action is possible directly from the All Contracts view?
A. Delete an active contract by using the Delete button.
B. Delete a canceled contract by using the Delete button.
C. Set an on-hold contract to Active by using the Release Contract button.
D. Set an on-hold contract to Active by using the Activate button.
Correct Answer: D
QUESTION 9
In which two circumstances does the autosave process save changes to Lead records?(Choose TWO)
A. When a user exits a changed record
B. Every 30 seconds
C. When a user creates the record
D. Every 120 seconds
E. Every time a user moves the focus out of an edited field
Correct Answer: AB
QUESTION 10
You need to edit a Quote.
Which quote status will allow you to make changes to the Quote?
A. Open
B. Active
C. Revise
D. Draft
Correct Answer: D
Related Topics:
MB2-700 Microsoft Dynamics CRM 2013 Certifications dumps 2
MB2-700 Microsoft Dynamics CRM 2013 Certifications dumps 3
